MUST have Service Now experience!

Coordinate, plan, develop and implement moderate to complex projects and recommend appropriate strategies, actions, and/or alternatives for business decisions relative to the projects under area of responsibility. Delegate to others the authority to lead specific functions of the project on a daily basis while maintaining full execution accountability. Serve as a member of the Project Review Board. Manage matrix team(s) and/or cross functional team(s), being responsible for the day-to-day execution, management, and reporting of the project, including managing resources, costs, scope and meeting deadlines according to plan.

• Deliver project objectives on-time, within specified budget.
• Supply accurate project estimates and tightly manage project budget and approved funding.
• Secure and maintain project resources and actively manage project/resource plan.
• Demonstrate team building skills by working with resources List the primary duties and responsibilities in order of importance.
• Identify Project Risk and issues developing appropriate mitigation strategies.
• Effectively negotiate project priorities and solutions.
• Works effectively across organizations to deliver project outcomes that have positive impact on the business.
• Represent the project and be the main communicator of the project(s) at Project Review Board Meetings.
• Drive lessons learned and knowledge management for future initiatives.

• Must have Service Now experience
• Minimum of 5 -7 years of project management/leadership experience.
• Advance knowledge of project management methodologies ie. Agile, Iterative.
• Knowledge of Jira or agile methodology tools.
• Specialized knowledge Effective utilize current project planning tools.
• Effectively partner with organization change readiness team to deliver appropriate business impact and training for end-users.

• Experience managing Service Now projects and/or project tracks
• Experience with IT Service Management including Problem, Change, Incident and Service Request Management functions.
• Bachelor's degree Preferred not required
• Scrum Certification/PMP Certifications.