JOB DESCRIPTION:
Responsibilities

• Own and lead the entire QA lifecycle, from initial test strategy definition through final deployment sign-off

• Define the exact scope of testing within the context of each release / delivery

• Design, create, modify and execute test plans and tests for the validation of new Salesforce features at both system and user level and drive to improve QA processes and methodologies

• Apply the appropriate test measurements and QA metrics during the testing phase and build custom QA reports for the engineering team

• Collaborate with project and engineering leads during the testing and deployment phases to ensure proper tool functionality during and after each release (dev and production instances): update project tracking records and inform project leads of QA results in a timely manner, identify issues and/or risks and work with engineering team to identify root cause of issues found

• Utilize testing and development best practices, patterns, and processes to continuously improve testing operations and quality of new feature releases

Minimum Qualifications

• BA or BS degree or relevant experience

• Advanced SFDC troubleshooting experience

• QA/ Technical testing experience

• Exceptional written and verbal communication skills, with proven mastery of asynchronous communication and coordinating work across global time zones

• High level of self-management, organization, and professional etiquette required for a remote work setting

Preferred Qualifications

• SFDC admin experience

• SFDC CPQ Module experience

• Experience testing with Agile releases

• Familiarity with ticket management systems like JIRA